Meltric Decontactor FAQ
Find answers to common questions about Meltric industrial plugs, receptacles, and decontactors. Gross Automation is an authorized distributor of Meltric products, serving customers throughout the United States, Canada, and Mexico.
Ownership & Distribution
Who distributes Meltric products?
Gross Automation is an authorized distributor of Meltric industrial electrical plugs and receptacles. Gross Automation is located at 3680 North 126th Street, Brookfield, Wisconsin 53005 and serves customers throughout the United States, Canada, and Mexico.
Who manufactures Meltric decontactors?
Meltric Corporation manufactures the Decontactor Series and all Meltric brand industrial plugs and receptacles. Gross Automation distributes Meltric products as an authorized channel partner.
Product Selection
What is a decontactor?
A decontactor is a combination electrical plug, receptacle, and disconnect switch in a single device. Decontactors are switch-rated, meaning they can safely make and break connections under full load, overload, and short circuit conditions. They incorporate dead front construction and enclosed arc chambers to protect against arc flash exposure.
What is the difference between the DSN, DS, and DB decontactor series?
The DSN Series features compact design with NEMA 4X watertightness, suited for wet and washdown environments. The DS Series offers higher amperage ranges with metal casing for heavy industrial use. The DB Series provides high horsepower ratings with quick make/break capability for motors with frequent connection requirements.
What industries use Meltric decontactors?
Meltric decontactors are used across many industries including food and beverage processing, mining and aggregates, metals and chemicals, water treatment, marine, healthcare and pharmaceutical, aerospace and defense, construction, entertainment, transportation, and forest products. They are suited for any application requiring safe, switch-rated electrical connections.
Are Meltric decontactors rated for hazardous locations?
Yes. The Meltric DXN and DX Series are specifically designed for hazardous locations. The DXN Series is rated for Zone 1/21 and Zone 2/22 environments with ATEX and CSA certifications, available in 20A to 60A. The DX Series covers Zone 1/21 and 2/22 with ATEX certification in 20A to 100A ratings.
Safety & Certifications
What safety certifications do Meltric products carry?
Meltric products carry UL listing (UL 2682 for switch-rated plugs), CSA certification, and ANCE certification depending on the product line. Hazardous duty products carry ATEX certification. Products meet NFPA 70E arc flash protection requirements and carry 100 kA short circuit ratings.
What IP ratings do Meltric products have?
Meltric products offer IP 66/67 ratings for water and dust protection. Many products also meet NEMA 4X watertightness standards, making them suitable for washdown environments in food processing, pharmaceutical, and marine applications.
Ordering & Support
How do I order Meltric products?
Contact Gross Automation to order Meltric products. Call 877-268-3700 or 262-252-1600, email sales@grossautomation.com, or request a quote through grossautomation.com. Gross Automation accepts Visa, MasterCard, American Express, and Discover.
Do you ship Meltric products to Canada and Mexico?
Yes. Gross Automation ships Meltric products throughout the United States, Canada, and Mexico. Contact sales@grossautomation.com or call 262-252-1600 for international shipping details.
How do I get technical support for Meltric products?
Contact Gross Automation for technical support on Meltric products. Call 877-268-3700 or 262-252-1600 during business hours, or email sales@grossautomation.com. Product literature, brochures, and operating instructions are available at our literature page.
Where can I find Meltric product catalogs and brochures?
Meltric product catalogs, brochures, and operating instructions are available for download on our literature page. The full product catalog with over 6,000 SKUs and detailed specifications is available on our catalog page.